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Effective Date: October 10, 2026

Handyman DSM (a registered trade name of DSM Handyman LLC) operates the website handymandsm.com and handles client booking requests through our secure service management system, Jobber. We are committed to protecting the privacy and security of our clients' personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you utilize our digital booking platform or hire us for residential and commercial maintenance services in Central Iowa.

1. Information We Collect

To provide a seamless, friction-free booking experience, we collect specific personal information when you submit a project request, self-book an appointment, or communicate with our team:

\nContact Information: Your full name, physical service address, phone number, and email address.
\nProject Details: Structural descriptions of your home, selected core maintenance services, and any media attachments (such as photos or videos of your fixtures, walls, or repair areas) that you upload to verify project scopes.
\nFinancial Data: All credit card, debit card, or electronic bank transfer payments are processed securely through Jobber Payments. Handyman DSM never directly views or stores your complete financial account data.
\nTechnical Data: Basic internet browsing details, including your IP address and website interaction patterns, are collected automatically via our secure domain network infrastructure powered by Cloudflare.

2. How We Use Your Information

We utilize your personal information strictly to manage your property services and execute business operations. We will never sell, lease, or distribute your personal data to external marketing companies. Your data is used to:

Review, confirm, schedule, and execute your requested home or business maintenance tasks.
Transmit automated text message notifications and emails regarding your appointment confirmations, technician arrival tracking windows, digital quotes, and final invoices.
Establish, automate, and process recurring monthly or quarterly billing cycles for clients enrolled in our Seasonal Home Health Checkup Subscription Program.
Respond to customer support questions, troubleshoot smart home hardware syncing parameters, and maintain internal business accounting records.

3. SMS/Text Messaging Privacy & Consent

Handyman DSM utilizes automated text messaging features powered by Jobber to send critical, real-time schedule updates and invoices directly to your mobile device.

\nConsent: By submitting an online work request form and providing your phone number, you explicitly consent to receive transactional text messages from Handyman DSM.
\nProtection: No mobile information or SMS text messaging consent data will ever be shared with third parties or affiliates for marketing or promotional purposes.
\nOpt-Out: You can opt-out of our text message notifications at any time by replying \"STOP\" directly to any business text message you receive from us.

4. Data Security & Third-Party Processors

We employ strict administrative and technical guardrails to protect your data from unauthorized access or alteration. Your information is securely hosted behind Cloudflare’s protected domain servers and processed inside Jobber’s encrypted cloud ecosystem. We restrict access to your personal files strictly to authorized operators who require the data to complete physical maintenance on your property.

5. Policy Updates & Contact Information

We reserve the right to modify this Privacy Policy at any time to reflect updates to state compliance rules, federal guidelines, or platform features. Any updates will become immediately effective upon publishing the revised text to handymandsm.com.

If you have any questions or concerns regarding our privacy parameters, please contact us directly:

Handyman DSM / DSM Handyman LLC

Booneville, Iowa

Email: contact@handymandsm.com

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